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Information About Professional Carpet Cleaning Services

When considering professional carpet cleaning services, you may have a lot of questions. This is especially true if you haven’t had your carpets cleaned in some time.

Depending on how specific your questions are, the easiest way to get answers might be to simply contact us. However, on this page we discuss a few of the most common questions faced when considering carpet cleaning services.

How do I know if my carpets need to be cleaned?

The simplest way to know if you need to have your carpets cleaned is to check if they look dirty or have odors. Carpets are designed to conceal dirt. This means that when carpets look dirty, they are actually quite filthy.

Having your carpets cleaned regularly serves a number of purposes. Not only will it keep your carpets looking clean and smelling good, but there are other benefits as well.

  • Regular carpet cleaning will help your carpets last longer.
  • Carpet cleaning can help remove pet hair.
  • Carpet cleaning can help improve some allergies.
  • Carpet cleaning can help remove some pests, such as fleas.
  • And more.

What method should be used for carpet cleaning?

There are a number of acceptable methods for carpet cleaning. The method we recommend most is hot water extraction (steam cleaning).

This method has been the standard approach to professional carpet cleaning for many years. In certain special situations, we have used other methods of cleaning such as low-moisture cleaning. Still, hot water extraction (steam cleaning) remains our recommendation.

How often should carpets be cleaned?

The recommended frequency of carpet cleaning varies by situation. Some homes have more traffic and spills than others. Some homes have pets and young children. These factors, among others, impact how often you should have your carpets cleaned.

The general rule of thumb is to have your carpets cleaned every 12-18 months. Depending on factors, such as those mentioned above, you may want to have your carpets cleaned more or less often than this guideline, though.

Can stains be removed from the carpet?

Stains can often be removed. Some stains are more difficult to remove than others, though. It’s also extremely important deal with stains as quickly as possible. The longer a stain remains on the carpet, the less likely it can be removed.

How are pet problems handled?

Pet problems can be divided into two categories: stains and odors.

Pet stains are typically dealt with by cleaning the area and using special stain removers. Pet urine stains are typically more troublesome than other pet stains. However, as long as the stain is treated quickly, it is often removable.

Pet odors and typically handled with a topical pet deodorizer. These treatments are extremely effective and usually completely remove or greatly reduce odors caused by pet urine. In the event that the topical spray isn’t enough to deal with the pet odor, pet flushes can be used.

Pet flushes involve saturating the affected areas with a mixture of pet deodorizers and hot water followed by extracting the areas to remove the urine and deodorize the spots.

Does carpet cleaning reduce allergens?

It definitely does. Many substances can be in the carpet that can trigger allergies. By thoroughly cleaning your carpets, these substances can be removed from your home.

Allergens can be in many places other than the carpet, though. If you’re struggling with allergies, more steps may be required aside from only carpet cleaning.

See What Our Clients Are Saying About Us

I had very little expectation that this carpet could even look halfway decent. I was getting it cleaned to help with a mold issue in this old house we are renting. I had to be gone for a day or so and during this time they came in to clean the carpet. When I got back and opened the door, I thought I was at the wrong house. It was amazing. They got things out of the carpet that I thought were permanent. Amazing results!

Anonymous

Very quick response to our request. Technician showed up exactly on time; was very knowledgable, professional, and pleasant. Work done quickly and looks great. Price very reasonable - and how it was priced was clearly explained before service contract agreed and at the time of payment.

Harris J.

Great Service! We were worked into a busy schedule on short notice and the carpets looked great. Also very well priced.

Jason W.

Since I moved to northern Virginia I cannot find a carpet company as good as you. Do you know of a good company near Alexandria? I still own a townhouse in Christiansburg and use your services every year. I appreciate the excellent results! It is so hard to find a quality and honest company.

Melissa

I needed a large room with wall to wall carpeting cleaned, also an area rug and a set of stairs. In addition, they took away a wool area rug to be cleaned at their place of business.

Very well. I was very happy with the results. I felt that the fee was reasonable, though I don't remember exactly what I paid at the time. The person I talked to when I made the appointment, Michael, was very helpful and answered my questions and concerns regarding pet odor on the wall to wall carpeting. I will call them again when the carpets need cleaning.

Anonymous

Sci-Tech saved me thousands on carpet replacement. Who would have thought that purple nail polish could come out of white carpet. I thank you and my daughter thanks you.

Nancy

Our Standard Packages

Basic cleaning

  • Hot water extraction (steam cleaning)
  • Use of industry-standard wand tool
  • Basic spot/stain removal included
  • Moving of small/simple items included
  • 6 to 12 hour estimated drying time
  • Recommended in most situations

Low moisture cleaning

  • Very-low-moisture cleaning
  • Use of specialized equipment for drier cleaning
  • Basic spot/stain removal included
  • Moving of small/simple items included
  • 2 to 4 hour estimated drying time
  • Recommended when drying time is a concern

Deep cleaning

  • Hot water extraction (steam cleaning)
  • Use of specialized rotary scrubbing tool
  • Heavy traffic lane cleaning
  • Basic spot/stain removal included
  • Moving of small/simple items included
  • 6 to 12 hour estimated drying time
  • Recommended when the carpets are extra dirty or haven't been cleaned in several years

We also offer a green-clean package!

Our standard cleaners are very environmentally and pet friendly. In the situations where you want to be extra kind to the environment, however, we offer a green-clean package.

In this package, we use only environmental alternatives to our most popular cleaners. These cleaners substitute harsher ingredients for those that are milder alternatives. While our most popular cleaners are the strongest and best that we use, the environmental alternatives are extremely good as well. They can get the job done in all but the toughest situations.

We provide services for these fine companies (among others) as well as our residential clients.

We have the experience

With nearly 20 years of experience, we have been a leading provider of carpet cleaning services in Blacksburg, Christiansburg, Radford, Roanoke, Salem, and the rest of the New River Valley for some time.

If you open the phone book and look for carpet cleaners, you'll likely find more than a dozen available. Few of these have even half of the experience that we have dealing with the challenges that cleaners face.

Our experience has helped our ability to:

  • Thoroughly clean carpets without causing any damage to the sensitive fibers.
  • Remove tough stains that other cleaners leave behind.
  • Clean carpets fully without leaving them too wet.
  • Remove odors from the carpets leaving them smelling fresh and clean.
  • Remove allergens from the carpets helping you to breathe easier.

Check Out A Few Before / After Pictures

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Before / After

This berber carpet was quite filthy. By pre-treating it before cleaning, we were able to remove nearly all of the dirt in the carpet.

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Before / After

This is a different angle of the same carpet in the image before. This carpet was cleaned using our basic cleaning package.

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Before / After

See the difference in this carpet? This is a thick and cream colored nylon carpet. It looked like new after cleaning.

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Before / After

This was a large basement carpet that we cleaned. The outside edges of the picture are the areas we've already cleaned. Notice how much brighter the carpet looks.

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Before / After

This is a picture of our deluxe package on display. The swirl marks in the carpet are from the rotary machine. The dark traffic areas in this carpet are being completely removed.