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The Ultimate Carpet Buying Guide

December 20th, 2019

Making any good purchasing decision is hard.

Buying carpet is no different. You must consider many factors when buying carpet. Most of these factors will not be thoroughly discussed with the sales people at a home improvement store.

In this guide, we are going to consider the types of carpet fiber (and which is right for you). We will also be discussing four key aspects that you should consider when making a carpet buying decision:

  • Quality of look and feel
  • Longevity
  • Maintainability
  • Affordability

These are all very important qualities to consider when buying carpet. With some careful consideration, you should be able to find a quality carpet within your price range.

Let's start with some key terms

There are some terms that you may come across during your research. Some of these will be used throughout this guide as well. Before we dive into the guide, let’s introduce these terms in the context of carpet fibers.

Hydrophobic. This means that the carpet fiber doesn’t absorb moisture. Fibers that don’t absorb moisture often resist staining as well.

Oleophilic. This means that the carpet fibers attract oils. Fibers that have this property will be susceptible to oily and greasy spots and spills.

Abrasion. This refers to the scarring of the sides of the carpet fibers. Carpet that has significant abrasion will often look worn and dingy. Many confuse this with carpet wear or dirty carpet. But this is a form of carpet damage and can’t be corrected once it has occurred. Some types of fibers are more susceptible to abrasion than others.

Resiliency. This refers to a fiber’s ability to return to its normal position after it has been matted or altered in some way. Carpet fibers with a high resiliency will resist long-term furniture indentations and matting.

Denier. This refers to the diameter of fiber strand (its width). Thinner can be softer, but won’t wear as well.

Onward to fiber types

Nylon

Nylon is the most common fiber type used in carpet. This is no coincidence. Nylon carpets may very well be the best type of carpet. When considering most carpet fibers, you will notice that they have pros and cons. Nylon, however, has no weaknesses (except cost).

While nylon isn’t naturally stain resistant, modern nylon carpets go through a stain-resistance carpet treatment. This gives them significant protection from spills. It’s still important to clean up a spill quickly. But if you do, odds are it will come out.

Nylon is a synthetic fiber invented by DuPont. It accepts color well. This means that nylon carpets can be made available in a wide variety of color choices. It is also a very durable carpet fiber. Carpets made from nylon are likely to last longer than carpets made of nearly any other fiber.

If you read the key terms above, you would have seen resiliency. Resiliency is the ability of a fiber to return to its original shape after it has been altered. Nylon fibers have a high resiliency. This adds to their durability and reduces the odds that furniture indentations will permanently affect the carpet.

If you aren’t sufficiently sold on the quality of nylon, I’ll add a final point. Nylon carpets respond the best to carpet cleaning. This means that you can assume higher quality results from cleaning when you have a nylon carpet than you would be able to with other carpet types.

With all of these benefits, expect to pay more for a nylon carpet than any other fiber type (except wool).

Olefin (polypropylene)

Olefin is perhaps the second most common fiber type behind nylon. You are most likely to find olefin carpets in commercial or outdoor settings. It is a synthetic fiber that is quite common in berber (loop pile) carpets.

Olefin fibers are hydrophobic. As mentioned above, this means that they resist absorbing moisture. Because of this, olefin is very difficult to stain. Most spills are easily removable. This even includes red stains such as Kool-Aid or wine.

Due to olefin being hydrophobic, color must be put into the fibers through a process called solution dyeing. This makes the color dyes an integral part of the fiber. Because of this, colors aren’t likely to fade. It also limits the color options, however.

Olefin is often the least expensive carpet fiber.

Given all of these advantages, olefin has many disadvantages as well.

  • It is a weaker fiber type.
  • It is prone to abrasion and wear.
  • It has very low resiliency (indentations don’t return to normal).
  • It looks dingy very easily.
  • It has a low temperature melting point. This means that even friction from sliding a heavy piece of furniture across the carpet can sometimes cause scarring.
  • It is very difficult to clean. Results from carpet cleaning will often be unsatisfactory.
  • It likely won’t last long.

As you can see, olefin has many disadvantages. The use cases for olefin are very narrow, and unless you are buying carpet for a commercial or outdoor situation, it’s probably not the right choice for you.

Polyester

Polyester can be easily confused with olefin. Carpets made from these two fibers often look very similar. They also share many of the same properties.

Perhaps the two biggest differences between polyester and olefin are:

  • Polyester is a bit more expensive.
  • Polyester is softer.

There really aren’t any good use cases for polyester. If you are considering this fiber type, you’re probably better off with a cheaper olefin carpet. In the event that the softness is a selling point to you, you will definitely want to buy a carpet made from a different fiber.

Acrylic

Acrylic is an uncommon fiber type. It is a synthetic fiber that mimics the properties of wool. It is made from acrylonitrile and is much cheaper than wool. Acrylic carpets can be found under the brand names Acrilan, Orlon and Creslan.

Acrylic is hydrophobic and resists soiling, staining, static, and mildew. It also resists fading and is easier to clean than wool.

On the flip side, acrylic is less durable and has a lower resiliency than wool. Oils and grease can stain acrylic very easily.

Sometimes you will find acrylic in a blend with wool. This will make the wool/acrylic blend cheaper than a plain wool carpet. Generally speaking, though, you won’t see a lot of acrylic carpets on the market.

Blends

Blends are generally either:

  • A mix of nylon and olefin.
  • A mix of nylon and polyester.
  • A mix of acrylic and wool.
  • A mix of wool and nylon.

There is no real benefit to purchasing a blend. They exist only to provide nylon and wool carpets at a slightly cheaper price. Be careful when buying a cheaper nylon or wool carpet as you might be getting sucked into buying a blend.

Wool

Wool is the only natural fiber to make this list of fiber types. While still very uncommon, you are more likely to find a wool carpet than any other natural fiber carpet.

Wool is an expensive carpet fiber. It is very soft, fire resistant, and very high quality.

It is also susceptible to moth damage and can be difficult (and risky) to clean and maintain.

When having wool carpets professionally cleaned, always notify your cleaning professional ahead of time. Most of the cleaning solutions that carpet cleaners use are not wool-safe. They will need to bring a wool-safe cleaning solution with them.

Triexta

Triexta (often called PTT) is typically seen under the brand names Sorona by DuPont or SmartStrand by Mohawk Industries.

Triexta is the newest common fiber type on the market and seems to be one of the best available. Like nylon, triexta was developed by DuPont.

Triexta looks like nylon but it is softer than nylon. It naturally resists stains, fading, and is very durable. It is hydrophobic (doesn’t absorb moisture), but it is oleophilic (attracts oils). It also is naturally stain resistant and unlike nylon doesn’t require any chemicals to resist stains.

To add to the list of advantages of triexta, it’s also generally cheaper than nylon. The only real disadvantages are the fact that it’s oleophilic and may not be well suited for heavy foot traffic conditions.

Recommendation

Generally speaking, I believe the best choices are either nylon or triexta. I would probably lean towards nylon, but the lower price of triexta might be a nice selling point for you.

Wool carpets are also very nice. But their high price point and maintenance difficulties can be a turn-off.

I would only suggest olefin in a commercial or outdoor setting when you are prepared to need to replace it after just a few years. I would never recommend polyester.

Carpet construction

After you consider the fiber type of your new carpet, you need to consider the construction. There are several types of carpet construction that are at least somewhat common.

Berber (loop pile)

A berber carpet is a carpet where the fibers are looped over on themselves. Instead of having individual fibers sticking up from the carpet, you have loops.

In some berber designs, these loops will be very tight. This makes the carpet almost feel knotted. Other designs will have loose loops that you can place your fingers through.

Berber construction can sometimes hide carpet wear. This makes it a popular choice in commercial settings where traffic can be high. It’s a less common choice in people’s homes though.

Standard (cut pile)

This is the most common carpet construction. There are no loops and the fibers tend to the shorter side. Fibers will often be an inch or less in length.

Shag

Groovy baby. Shag carpets were fairly popular in the 70s. Since then, their popularity has greatly declined.

Shag carpets will often look like longer versions of standard carpet construction. The fibers are long. Sometimes they are several inches long even. Instead of standing upright, the fibers lie down.

Shag carpets are extremely rare nowadays. If you see a carpet that appears to be shag, it’s probably frieze instead.

Frieze

Frieze carpet construction has tightly twisted carpet fibers that are longer than standard cut pile carpet fibers. It’s fairly easy to get frieze confused with shag, but they aren’t the same at all.

Frize construction tends to be a bit more durable than standard cut pile and much more durable than shag. It can be a good choice for high traffic areas.

The disadvantages of this construction type are:

  • It tends to be slightly more expensive.
  • You may not like the super-casual appearance.

Recommendation

Generally, I recommend sticking with a standard cut pile carpet type. If high traffic and heavy wear is a concern, you may want to consider frieze or berber.

Maintenance guidelines

After picking out and installing your new carpet, you need to consider how to maintain it. Maintaining the carpet correctly is very important if you want it to last a long time and to look its best.

Vacuum daily

It’s easy to skimp out on vacuuming. But vacuuming once a day is important for carpet longevity.

Dirt in your carpet doesn’t just make the carpet dirty. It also causes more abrasion to occur. This will wear your carpet out and make it look dingy. You can counter this by vacuuming daily.

Move furniture around at least once every six months

If you leave the furniture in place for too long, the indentations can become permanent. This is even true with nylon, wool, or triexta carpets that have a high resiliency.

Also, keeping the furniture in the same place will keep the traffic lanes consistent. This will cause uneven wear patterns on your new carpet.

By moving the furniture around regularly, you can avoid both of these problems.

Treat spills and stains immediately

When you’re finally sitting down to a delicious dinner and a meatball falls off the top of your spaghetti mountain and lands on your new carpet, it’s a problem.

You might be tempted to wait until you have finished eating before you clean it up (or just leave it to the dog). However, the longer that tomato-sauce covered meatball sits there, the greater the chance of a stain.

You can reduce the chance of staining on your carpet by cleaning up spills quickly. Don’t let them sit long, and the chance of keeping the carpet stain free increases.

Clean the carpets at least once a year

Store-bought cleaners work pretty well. Professional cleaning is even better.

By cleaning the carpets at least once a year, you help to keep the carpets clean and sanitary. You also keep them smelling good and reduce abrasion in your carpet.

This is a crucial step to protect your carpets and help them last as long as possible.

Further reading and sources

See What Our Clients Are Saying About Us

I had very little expectation that this carpet could even look halfway decent. I was getting it cleaned to help with a mold issue in this old house we are renting. I had to be gone for a day or so and during this time they came in to clean the carpet. When I got back and opened the door, I thought I was at the wrong house. It was amazing. They got things out of the carpet that I thought were permanent. Amazing results!

Anonymous

Very quick response to our request. Technician showed up exactly on time; was very knowledgable, professional, and pleasant. Work done quickly and looks great. Price very reasonable - and how it was priced was clearly explained before service contract agreed and at the time of payment.

Harris J.

Great Service! We were worked into a busy schedule on short notice and the carpets looked great. Also very well priced.

Jason W.

Since I moved to northern Virginia I cannot find a carpet company as good as you. Do you know of a good company near Alexandria? I still own a townhouse in Christiansburg and use your services every year. I appreciate the excellent results! It is so hard to find a quality and honest company.

Melissa

I needed a large room with wall to wall carpeting cleaned, also an area rug and a set of stairs. In addition, they took away a wool area rug to be cleaned at their place of business.

Very well. I was very happy with the results. I felt that the fee was reasonable, though I don't remember exactly what I paid at the time. The person I talked to when I made the appointment, Michael, was very helpful and answered my questions and concerns regarding pet odor on the wall to wall carpeting. I will call them again when the carpets need cleaning.

Anonymous

Sci-Tech saved me thousands on carpet replacement. Who would have thought that purple nail polish could come out of white carpet. I thank you and my daughter thanks you.

Nancy

Our Standard Packages

Basic cleaning

  • Hot water extraction (steam cleaning)
  • Use of industry-standard wand tool
  • Basic spot/stain removal included
  • Moving of small/simple items included
  • 6 to 12 hour estimated drying time
  • Recommended in most situations

Low moisture cleaning

  • Very-low-moisture cleaning
  • Use of specialized equipment for drier cleaning
  • Basic spot/stain removal included
  • Moving of small/simple items included
  • 2 to 4 hour estimated drying time
  • Recommended when drying time is a concern

Deep cleaning

  • Hot water extraction (steam cleaning)
  • Use of specialized rotary scrubbing tool
  • Heavy traffic lane cleaning
  • Basic spot/stain removal included
  • Moving of small/simple items included
  • 6 to 12 hour estimated drying time
  • Recommended when the carpets are extra dirty or haven't been cleaned in several years

We also offer a green-clean package!

Our standard cleaners are very environmentally and pet friendly. In the situations where you want to be extra kind to the environment, however, we offer a green-clean package.

In this package, we use only environmental alternatives to our most popular cleaners. These cleaners substitute harsher ingredients for those that are milder alternatives. While our most popular cleaners are the strongest and best that we use, the environmental alternatives are extremely good as well. They can get the job done in all but the toughest situations.

We provide services for these fine companies (among others) as well as our residential clients.

We have the experience

With nearly 20 years of experience, we have been a leading provider of carpet cleaning services in Blacksburg, Christiansburg, Radford, Roanoke, Salem, and the rest of the New River Valley for some time.

If you open the phone book and look for carpet cleaners, you'll likely find more than a dozen available. Few of these have even half of the experience that we have dealing with the challenges that cleaners face.

Our experience has helped our ability to:

  • Thoroughly clean carpets without causing any damage to the sensitive fibers.
  • Remove tough stains that other cleaners leave behind.
  • Clean carpets fully without leaving them too wet.
  • Remove odors from the carpets leaving them smelling fresh and clean.
  • Remove allergens from the carpets helping you to breathe easier.

Check Out A Few Before / After Pictures

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Before / After

This berber carpet was quite filthy. By pre-treating it before cleaning, we were able to remove nearly all of the dirt in the carpet.

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Before / After

This is a different angle of the same carpet in the image before. This carpet was cleaned using our basic cleaning package.

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Before / After

See the difference in this carpet? This is a thick and cream colored nylon carpet. It looked like new after cleaning.

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Before / After

This was a large basement carpet that we cleaned. The outside edges of the picture are the areas we've already cleaned. Notice how much brighter the carpet looks.

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Before / After

This is a picture of our deluxe package on display. The swirl marks in the carpet are from the rotary machine. The dark traffic areas in this carpet are being completely removed.